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Digital Re- Engineering & Transformation Directorate
Convenor
2023-24/2024-25

Document Digitalization

  • Digitized documents at ICAI's Head Office and regional offices, reducing turnaround time for services.

  • Over 6 million pages scanned across all regional offices as of August 31, 2024.

Data Visualization Dashboards

  • Created dashboards for members and student statistics to enhance data-driven decision-making.

Digital Governance

  • Formulated IT infrastructure policies for personnel and comprehensive IT policies for the organization.

  • Established mail policies for ICAI employees, members, and students.

  • Completed cybersecurity audits for major ICAI portals.

  • Provided IT support for global events like the World Forum of Accountants (WFOA) in early 2025.

Digital Technology and Support

  • Managed IT assets and provided technical support across ICAI locations. Introduced mass mail/SMS infrastructure and cloud services.

  • Enhanced digital communication with the installation of new VC systems at multiple offices.

  • Upgraded firewalls and internet infrastructure PAN India.

ICAI Mobile App - ICAI Now (Version 2.0)

  • Launched a new version of the ICAI mobile app with over 48,937 users.

  • Provides access to essential resources and services for ICAI members and students.

ICAI Digital Learning Hub

  • Reached 2.78 lakh active learners between 2020 and 2024.

  • Enrolled 268,016 learners, issued 61,234 certificates, and provided self-paced e-learning courses to 255,021 users.

  • Collaborates with the Skill India Initiative to provide customized competency-building programs.

Digital Transformation

  • Provided access to membership certificates via Digi Locker for ICAI members. Integrated GeM (Govt. e-Marketplace) for effective procurement processes.

  • Developed the payment tracking portal (tracker.icai.org) to streamline payment processes.

  • Implemented Single Sign-On (SSO) for members and students, integrating multiple services on the TCS DigiGov Platform.

E-Office in ICAI HO & all Branches

  • Implemented the e-Office (NIC developed) application across central committees, regional councils, and branches.

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